HVAC Warranties
Clear Coverage and Dependable Protection for Your HVAC Investment
HVAC system warranties help protect homeowners and commercial property owners from certain costs associated with equipment defects, replacement parts, labor, and workmanship. Coverage varies depending on whether the service involves a repair or full system replacement, as well as the equipment manufacturer and warranty terms.
Your cooling system is an important investment in the comfort and operation of your home or business. Crowther believes you should understand what protection comes with the work being performed. That’s why we clearly explain the applicable warranty, answer your questions, and stand behind our workmanship. Whether we are repairing an existing system or completing a full replacement, you’ll know what coverage applies and who to contact if an issue arises.
Residential COOLING Warranties
Crowther provides warranty protection for residential cooling repairs and full system replacements.
Residential cooling repairs include:
30-Day Crowther Workmanship Warranty
Residential full system replacements include:
1-Year Crowther Parts and Labor Warranty
10-Year Manufacturer Warranty on the new unit
The Crowther warranty protects the work associated with your repair or replacement, while the manufacturer warranty provides longer-term protection based on the manufacturer’s coverage and terms.
Crowther will help you understand the warranty information provided with your new equipment so you know what coverage applies to your system.
Commercial COOLING Warranties
Reliable cooling is essential for keeping employees, tenants, customers, equipment, and facilities comfortable and protected. Crowther provides warranty coverage for both commercial repairs and full system replacements.
Commercial cooling repairs include:
30-Day Crowther Workmanship Warranty
Commercial full system replacements include:
1-Year Crowther Parts and Labor Warranty
Manufacturer warranty coverage for commercial cooling
equipment may vary depending on the system, equipment manufacturer, and project specifications. Crowther will review the applicable warranty information with you as part of your project.
Understanding Manufacturer vs. Workmanship Warranties
Cooling equipment may be protected by more than one type of warranty. Understanding the difference can help you know who is responsible if a problem occurs.
Manufacturer Warranty
A manufacturer warranty is issued by the company that made the cooling equipment. It generally protects against qualifying defects in the equipment or covered components, subject to the manufacturer’s specific terms and exclusions.
New residential cooling units installed by Crowther include a 10-Year Manufacturer Warranty.
Manufacturer warranties may have specific conditions, limitations, or documentation requirements. The exact coverage is determined by the equipment manufacturer.
Crowther Workmanship, Parts, and Labor Warranty
Crowther’s warranty applies directly to the work or replacement service our team provides.
Crowther stands behind its work with:
- A 30-Day Workmanship Warranty on residential and commercial repairs
- A 1-Year Parts and Labor Warranty on residential and commercial full system replacements
This coverage gives you a clear point of contact if a qualifying issue related to Crowther’s work occurs during the applicable warranty period.
Why Cooling System Warranties Matter
A cooling system warranty helps protect your investment and provides greater clarity if a problem occurs after a repair or replacement. The specific warranty that applies depends on the type of service performed, the equipment installed, and the terms of the applicable Crowther or manufacturer warranty. Warranty coverage can help:
Define what parts, labor, or workmanship are covered
protection against qualifying equipment defects
Reduce certain unexpected repair expenses
Establish a clear process for addressing covered issues
Support the long-term performance of your equipment
Help Protect Your Warranty with CoolCheck
Routine maintenance can help your cooling system operate efficiently, identify developing problems, and support a longer equipment lifespan. It may also help you meet any maintenance-related conditions included in your manufacturer’s warranty.
To help protect your equipment and warranty coverage:
- Follow the manufacturer’s maintenance recommendations
- Schedule regular professional cooling system inspections
- Replace or clean air filters as recommended
- Address unusual noises, odors, or performance changes promptly
- Keep your service and warranty documentation
- Contact Crowther when you have questions about your system
Preventative service cannot eliminate every equipment problem, but it can help catch smaller issues before they become more expensive repairs.
Tips for Getting the Most from Your Cooling Warranty
A warranty is most useful when you understand its coverage and keep the necessary information organized.
A few simple steps can help:
- Ask which warranties apply before approving a repair or replacement.
- Understand the difference between manufacturer and Crowther coverage.
- Keep copies of your invoices and warranty documents.
- Follow the equipment manufacturer’s maintenance recommendations.
- Schedule routine professional maintenance.
- Report cooling system problems as soon as possible.
- Contact Crowther if you are unsure whether an issue may be covered.
Always refer to the applicable warranty documents for complete coverage details, limitations, and exclusions
Frequently Asked Questions
What warranty does Crowther provide on cooling system repairs?
Crowther provides a 30-Day Workmanship Warranty on cooling system repairs for both residential and commercial customers.
What warranty comes with a full cooling system replacement?
Residential and commercial full system replacements include a 1-Year Crowther Parts and Labor Warranty. New residential units also include a 10-Year Manufacturer Warranty.
What is the difference between a manufacturer warranty and a Crowther warranty?
The manufacturer warranty covers qualifying equipment defects according to the manufacturer’s terms. Crowther’s warranty covers qualifying workmanship, parts, and labor associated with the service or full replacement performed by Crowther.
Do new residential cooling units include a manufacturer warranty?
Yes. New residential cooling units installed by Crowther include a 10-Year Manufacturer Warranty, subject to the manufacturer’s terms and conditions.
Is commercial cooling equipment covered by a manufacturer warranty?
Manufacturer coverage for commercial equipment may vary based on the manufacturer, equipment, and system specifications. Crowther will help you identify and understand the coverage applicable to your project.
Can routine maintenance affect my cooling system warranty?
Some equipment manufacturers include maintenance-related conditions in their warranty terms. Following the manufacturer’s recommendations and keeping service records can help protect your coverage.
What should I do if I experience a problem after service?
Contact Crowther as soon as possible. Our team can review the service performed, determine whether the issue may fall within the applicable warranty, and explain the next steps.
